Redefining Operations in the Age of AI with Ben Hussey, Katana

In this episode of the Data Insights Podcast, ConverSight CEO Ganesh Gandhieswaran sits down with Ben Hussey, Co-CEO of Katana, to discuss how modern, cloud-native systems and AI are redefining inventory management for today’s SMBs.

From the pain points of managing stock in Excel to the rise of composable tech stacks that integrate Shopify, QuickBooks, and Katana, Ganesh and Ben unpack the real-world challenges of scaling operations, managing volatility, and improving visibility across channels.

Together, they explore how AI is transforming supply chain decision-making—from automating repetitive warehouse tasks to forecasting demand, optimizing cost structures, and even communicating directly with suppliers.